FAQ

Frequently Asked Questions Below 

Do your headwraps fit all sizes and hair types?

Yes! Our sizing starts at newborn and goes all the way up to adult! It doesn't matter your hair texture, length, curly, or straight, our headwraps & bows are perfect for any babe! 

 

What is your TAT?

Turnaround time is typically between 1-15 business days (Mon.-Fri.) not including any holidays, Warehouse Sale(s), Pink Friday, Black Friday, & the weeks before Christmas  ** Please be advised that your order could experience additional delays due to Covid-19 and USPS/UPS/FedEx delays.**

What are the sizing details on your items? 

Stevie Js are offered in a variety of sizes:

"Newborn" Headwraps fit approximately premie-3+ months. 

"Baby" Headwraps fit approximately 0-6+ months.

"Toddler/Child" Headwraps fit approximately 6 mo-10+ years

All 4 "Bows on Nylons" are one size fits all from newborn to adult. The 4 sizes of bow are the only thing that changes. 

Our Bow Clips come in the same 4 styles/sizes as the Bow on Nylons. "Small" & "Mini" come as a SET (2) and "Regular" and "Medium" come as singles.  

Will my bow color look different on a computer screen vs. in person? 

Possibly. Colors might appear different in person. Camera, lighting, and computer/phone pixels might alter the color[s] slightly.

Do you ship internationally? 

Yes. We ship domestic AND international. 

Do you sell on Etsy?

Not currently, but we started there. But, just in case you want to see some testimonials from our Etsy customers our shop is shopsteviejs.etsy.com

What social media sources can I follow you on? 

• Follow us on Instagram at: www.instagram.com/stevie_js
• Like us on Facebook at: www.facebook.com/shopsteviejs/
• Follow our Facebook VIP group at: www.facebook.com/groups/609447829207935/
• Tag us with your photos on Instagram #steviejs

What is your return/exchange policy?

All sales are final due to the nature of our products. All hair accessories are final sale. 

What if my package shows "delivered" but I don't have a package on my porch? 

- Stevie J's is not responsible for lost, damaged or stolen packages. Please contact USPS for exact coordinates and details regarding the package. 

Is it safe for my child to wear a Stevie Js bow or headwrap to sleep or in the car/carseat?

** NO. IT IS NOT. PLEASE NEVER LEAVE A CHILD UNATTENDED, IN A CARSEAT, AND/OR SLEEPING WHILE THEY ARE WEARING A STEVIE JS BOW OR HEADWRAP!

Stevie J's is not responsible once product(s) are received.